COMING SOON
COMING SOON
COMING SOON
Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
At LemonShield, your trust is our priority. We built this product to protect buyers, not to exploit them. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe, always with you in control.
At LemonShield, your trust is our priority. We built this product to protect buyers, not to exploit them. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe, always with you in control.
At LemonShield, your trust is our priority. We built this product to protect buyers, not to exploit them. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe, always with you in control.
1. Information We Collect
1. Information We Collect
1. Information We Collect
Account Information: like your email address when you sign up.
Account Information: like your email address when you sign up.
Account Information: like your email address when you sign up.
Car Data: vehicle details you provide (like VIN, mileage, condition info).
Car Data: vehicle details you provide (like VIN, mileage, condition info).
Car Data: vehicle details you provide (like VIN, mileage, condition info).
Usage Insights: how you use our tools, what inspections you run.
Usage Insights: how you use our tools, what inspections you run.
Usage Insights: how you use our tools, what inspections you run.
2. How We Use Information
2. How We Use Information
2. How We Use Information
Provide the LemonShield service (inspections, Citrus Score, etc.)
Provide the LemonShield service (inspections, Citrus Score, etc.)
Provide the LemonShield service (inspections, Citrus Score, etc.)
Improve our tools and create better user experiences
Improve our tools and create better user experiences
Improve our tools and create better user experiences
Keep the platform safe, secure, and reliable
Keep the platform safe, secure, and reliable
Keep the platform safe, secure, and reliable
3. Sharing Data with Trusted Partners
3. Sharing Data with Trusted Partners
3. Sharing Data with Trusted Partners
OEMs (automakers)
OEMs (automakers)
OEMs (automakers)
Insurers
Insurers
Insurers
Auto service providers
Auto service providers
Auto service providers
4. Opt-In Data Sharing
4. Opt-In Data Sharing
4. Opt-In Data Sharing
Opt-in is always your choice.
Opt-in is always your choice.
Opt-in is always your choice.
You’ll see clear prompts before any sharing happens.
You’ll see clear prompts before any sharing happens.
You’ll see clear prompts before any sharing happens.
You can opt out anytime.
You can opt out anytime.
You can opt out anytime.
5. Data Protection
5. Data Protection
5. Data Protection
6. Your Rights
6. Your Rights
6. Your Rights
You can request to see the data we have about you.
You can request to see the data we have about you.
You can request to see the data we have about you.
You can update or delete your account at any time.
You can update or delete your account at any time.
You can update or delete your account at any time.
You can withdraw consent to data sharing whenever you like.
You can withdraw consent to data sharing whenever you like.
You can withdraw consent to data sharing whenever you like.
7. Changes to This Policy
7. Changes to This Policy
7. Changes to This Policy
8. Contact Us
8. Contact Us
8. Contact Us
Terms of Use
Terms of Use
Terms of Use
Terms of Use
Terms of Use
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
Welcome to LemonShield. By using our services, you agree to the following Terms of Use. Please read them carefully.
Welcome to LemonShield. By using our services, you agree to the following Terms of Use. Please read them carefully.
Welcome to LemonShield. By using our services, you agree to the following Terms of Use. Please read them carefully.
1. Eligibility
1. Eligibility
1. Eligibility
You must be at least 16 years old to create an account.
You must be at least 16 years old to create an account.
You must be at least 16 years old to create an account.
If you are under 18, you must have parental or guardian consent.
If you are under 18, you must have parental or guardian consent.
If you are under 18, you must have parental or guardian consent.
By using LemonShield, you confirm that you meet these requirements.
By using LemonShield, you confirm that you meet these requirements.
By using LemonShield, you confirm that you meet these requirements.
2. Account Responsibilities
2. Account Responsibilities
2. Account Responsibilities
You agree to provide accurate information when creating an account.
You agree to provide accurate information when creating an account.
You agree to provide accurate information when creating an account.
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activity under your account.
You are responsible for all activity under your account.
You are responsible for all activity under your account.
3. Payments & Refunds
3. Payments & Refunds
3. Payments & Refunds
Payments for inspections, passes, or subscriptions are due at purchase.
Payments for inspections, passes, or subscriptions are due at purchase.
Payments for inspections, passes, or subscriptions are due at purchase.
All sales are final. Refunds are only available in cases of:
All sales are final. Refunds are only available in cases of:
All sales are final. Refunds are only available in cases of:
Duplicate billing or payment error.
Duplicate billing or payment error.
Duplicate billing or payment error.
A verified technical issue that prevented you from using the service.
A verified technical issue that prevented you from using the service.
A verified technical issue that prevented you from using the service.
Refund requests must be made within 7 days of purchase.
Refund requests must be made within 7 days of purchase.
Refund requests must be made within 7 days of purchase.
4. Acceptable Use
4. Acceptable Use
4. Acceptable Use
Misuse the platform (e.g., interfere with security, disrupt service).
Misuse the platform (e.g., interfere with security, disrupt service).
Misuse the platform (e.g., interfere with security, disrupt service).
Use the platform for commercial resale of inspection reports.
Use the platform for commercial resale of inspection reports.
Use the platform for commercial resale of inspection reports.
Access data through scraping, automated tools, or reverse-engineering.
Access data through scraping, automated tools, or reverse-engineering.
Access data through scraping, automated tools, or reverse-engineering.
5. Intellectual Property (IP)
5. Intellectual Property (IP)
5. Intellectual Property (IP)
All LemonShield content—including reports, the Citrus Score, graphics, illustrations, text, branding, and software—is the exclusive property of LemonShield.
All LemonShield content—including reports, the Citrus Score, graphics, illustrations, text, branding, and software—is the exclusive property of LemonShield.
All LemonShield content—including reports, the Citrus Score, graphics, illustrations, text, branding, and software—is the exclusive property of LemonShield.
You are granted a personal, non-transferable, non-commercial license to use our tools for your own car-buying decisions.
You are granted a personal, non-transferable, non-commercial license to use our tools for your own car-buying decisions.
You are granted a personal, non-transferable, non-commercial license to use our tools for your own car-buying decisions.
You may not:
You may not:
You may not:
Copy, resell, redistribute, or commercially exploit reports or features.
Copy, resell, redistribute, or commercially exploit reports or features.
Copy, resell, redistribute, or commercially exploit reports or features.
Reverse-engineer, extract, or replicate our scoring system or app design.
Reverse-engineer, extract, or replicate our scoring system or app design.
Reverse-engineer, extract, or replicate our scoring system or app design.
Use LemonShield’s trademarks, logos, or branding without written consent.
Use LemonShield’s trademarks, logos, or branding without written consent.
Use LemonShield’s trademarks, logos, or branding without written consent.
6. Data & Privacy
6. Data & Privacy
6. Data & Privacy
Use of your data is covered under our Privacy Policy.
Use of your data is covered under our Privacy Policy.
Use of your data is covered under our Privacy Policy.
By using LemonShield, you agree to the collection and use of data as described there.
By using LemonShield, you agree to the collection and use of data as described there.
By using LemonShield, you agree to the collection and use of data as described there.
7. Liability
7. Liability
7. Liability
LemonShield provides inspection tools and scores for informational purposes only.
LemonShield provides inspection tools and scores for informational purposes only.
LemonShield provides inspection tools and scores for informational purposes only.
We do not guarantee that every defect will be detected.
We do not guarantee that every defect will be detected.
We do not guarantee that every defect will be detected.
LemonShield is not liable for:
LemonShield is not liable for:
LemonShield is not liable for:
Purchase decisions you make.
Purchase decisions you make.
Purchase decisions you make.
Any financial loss or damages from buying or selling vehicles.
Any financial loss or damages from buying or selling vehicles.
Any financial loss or damages from buying or selling vehicles.
8. Termination
8. Termination
8. Termination
9. Changes to Terms
9. Changes to Terms
9. Changes to Terms
10. Contact
10. Contact
10. Contact
Liability Policy
Liability Policy
Liability Policy
Liability Policy
Liability Policy
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
At LemonShield, our mission is to empower car buyers with knowledge and confidence. While we provide powerful inspection tools and clear Citrus Scores, we want to be transparent about where our responsibility ends.
At LemonShield, our mission is to empower car buyers with knowledge and confidence. While we provide powerful inspection tools and clear Citrus Scores, we want to be transparent about where our responsibility ends.
At LemonShield, our mission is to empower car buyers with knowledge and confidence. While we provide powerful inspection tools and clear Citrus Scores, we want to be transparent about where our responsibility ends.
1. Informational Use Only
1. Informational Use Only
1. Informational Use Only
LemonShield inspections, reports, and scores are guides, not guarantees.
LemonShield inspections, reports, and scores are guides, not guarantees.
LemonShield inspections, reports, and scores are guides, not guarantees.
Our tools help highlight potential issues, but they do not replace a professional mechanic’s full inspection.
Our tools help highlight potential issues, but they do not replace a professional mechanic’s full inspection.
Our tools help highlight potential issues, but they do not replace a professional mechanic’s full inspection.
2. No Guarantee of Accuracy
2. No Guarantee of Accuracy
2. No Guarantee of Accuracy
We strive to keep our tools accurate, up-to-date, and reliable.
We strive to keep our tools accurate, up-to-date, and reliable.
We strive to keep our tools accurate, up-to-date, and reliable.
However, we cannot guarantee that every defect, issue, or risk will be detected. Cars can have hidden problems that only emerge later, which we cannot be liable to.
However, we cannot guarantee that every defect, issue, or risk will be detected. Cars can have hidden problems that only emerge later, which we cannot be liable to.
However, we cannot guarantee that every defect, issue, or risk will be detected. Cars can have hidden problems that only emerge later, which we cannot be liable to.
3. Your Responsibility
3. Your Responsibility
3. Your Responsibility
Ultimately, all purchase, sale, and repair decisions are your responsibility.
Ultimately, all purchase, sale, and repair decisions are your responsibility.
Ultimately, all purchase, sale, and repair decisions are your responsibility.
LemonShield does not buy, sell, or certify vehicles, and cannot be held liable for your choices.
LemonShield does not buy, sell, or certify vehicles, and cannot be held liable for your choices.
LemonShield does not buy, sell, or certify vehicles, and cannot be held liable for your choices.
Always use our tools as one piece of the decision-making puzzle, if unsure we do recommend you to go see your preferred mechanics for a further inspection.
Always use our tools as one piece of the decision-making puzzle, if unsure we do recommend you to go see your preferred mechanics for a further inspection.
Always use our tools as one piece of the decision-making puzzle, if unsure we do recommend you to go see your preferred mechanics for a further inspection.
4. Limitation of Liability
4. Limitation of Liability
4. Limitation of Liability
LemonShield is not liable for:
LemonShield is not liable for:
LemonShield is not liable for:
Financial losses from a vehicle purchase or sale.
Financial losses from a vehicle purchase or sale.
Financial losses from a vehicle purchase or sale.
Costs of repairs, breakdowns, or accidents after purchase.
Costs of repairs, breakdowns, or accidents after purchase.
Costs of repairs, breakdowns, or accidents after purchase.
Any indirect, incidental, or consequential damages.
Any indirect, incidental, or consequential damages.
Any indirect, incidental, or consequential damages.
To the maximum extent permitted by law, LemonShield’s total liability will never exceed the amount you paid for the service in question.
To the maximum extent permitted by law, LemonShield’s total liability will never exceed the amount you paid for the service in question.
To the maximum extent permitted by law, LemonShield’s total liability will never exceed the amount you paid for the service in question.
5. Third-Party Links & Offers
5. Third-Party Links & Offers
5. Third-Party Links & Offers
Sometimes we may connect you with insurers, service providers, or OEMs.
Sometimes we may connect you with insurers, service providers, or OEMs.
Sometimes we may connect you with insurers, service providers, or OEMs.
These offers are between you and the third party. LemonShield is not responsible for their services, terms, or results.
These offers are between you and the third party. LemonShield is not responsible for their services, terms, or results.
These offers are between you and the third party. LemonShield is not responsible for their services, terms, or results.
6. Changes to this Policy
6. Changes to this Policy
6. Changes to this Policy
7. Contact Us
7. Contact Us
7. Contact Us
Zest Pass & Refer Program
Zest Pass & Refer Program
Zest Pass & Refer Program
Zest Pass & Refer Program
Zest Pass & Refer Program
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
Effective Date: August 15th, 2025
1. Zest Pass Membership Terms
1. Zest Pass Membership Terms
1. Zest Pass Membership Terms
1.1 Included Perks
1.1 Included Perks
1.1 Included Perks
12 Full Vehicle Inspections
12 Full Vehicle Inspections
12 Full Vehicle Inspections
Lifetime 20% Discount
Lifetime 20% Discount
Lifetime 20% Discount
Additional vehicle inspections
Additional vehicle inspections
Additional vehicle inspections
Premium app features
Premium app features
Premium app features
Merchandise
Merchandise
Merchandise
New product offerings as they launch
New product offerings as they launch
New product offerings as they launch
Early Access to Features
Early Access to Features
Early Access to Features
Exclusive Merchandise & Illustration
Exclusive Merchandise & Illustration
Exclusive Merchandise & Illustration
These will be delivered only once all Zest Passes have been sold. This ensures fairness and fulfillment planning.
These will be delivered only once all Zest Passes have been sold. This ensures fairness and fulfillment planning.
These will be delivered only once all Zest Passes have been sold. This ensures fairness and fulfillment planning.
Lifetime VIP Perks
Lifetime VIP Perks
Lifetime VIP Perks
Priority customer service
Priority customer service
Priority customer service
Access to private events or groups
Access to private events or groups
Access to private events or groups
Sneak previews
Sneak previews
Sneak previews
Other benefits to be announced
Other benefits to be announced
Other benefits to be announced
2. Refer-a-Friend Program Terms
2. Refer-a-Friend Program Terms
2. Refer-a-Friend Program Terms
2.1 Eligibility
2.1 Eligibility
2.1 Eligibility
To participate, you must have a valid LemonShield account.
To participate, you must have a valid LemonShield account.
To participate, you must have a valid LemonShield account.
Referral rewards are only granted for first-time LemonShield users who sign up via your referral link and complete an eligible action (such as purchasing an inspection).
Referral rewards are only granted for first-time LemonShield users who sign up via your referral link and complete an eligible action (such as purchasing an inspection).
Referral rewards are only granted for first-time LemonShield users who sign up via your referral link and complete an eligible action (such as purchasing an inspection).
2.2 Rewards & Limits
2.2 Rewards & Limits
2.2 Rewards & Limits
You and your referred friend may each receive a reward (e.g., discount, credit) based on the offer at the time of referral.
You and your referred friend may each receive a reward (e.g., discount, credit) based on the offer at the time of referral.
You and your referred friend may each receive a reward (e.g., discount, credit) based on the offer at the time of referral.
LemonShield may change the reward structure at any time without notice.
LemonShield may change the reward structure at any time without notice.
LemonShield may change the reward structure at any time without notice.
You may not refer yourself, create fake accounts, or misuse the system. Violations will result in disqualification.
You may not refer yourself, create fake accounts, or misuse the system. Violations will result in disqualification.
You may not refer yourself, create fake accounts, or misuse the system. Violations will result in disqualification.
2.3 Payouts & Timing
2.3 Payouts & Timing
2.3 Payouts & Timing
Rewards will be issued to your account through a discount code after your friend completes the qualifying action.
Rewards will be issued to your account through a discount code after your friend completes the qualifying action.
Rewards will be issued to your account through a discount code after your friend completes the qualifying action.
Allow up to 7 business days for processing.
Allow up to 7 business days for processing.
Allow up to 7 business days for processing.
3. General Legal Terms
3. General Legal Terms
3. General Legal Terms
All promotions and perks are subject to LemonShield’s general Privacy Policy and Terms of Service.
All promotions and perks are subject to LemonShield’s general Privacy Policy and Terms of Service.
All promotions and perks are subject to LemonShield’s general Privacy Policy and Terms of Service.
We reserve the right to change or discontinue programs at any time.
We reserve the right to change or discontinue programs at any time.
We reserve the right to change or discontinue programs at any time.
Abuse of any program or membership may result in suspension or cancellation of associated benefits.
Abuse of any program or membership may result in suspension or cancellation of associated benefits.
Abuse of any program or membership may result in suspension or cancellation of associated benefits.
4. Leaderboard Challenge 🏆
4. Leaderboard Challenge 🏆
4. Leaderboard Challenge 🏆
🥇 1st Place: $150 CAD + 1 free Zest Pass
🥇 1st Place: $150 CAD + 1 free Zest Pass
🥇 1st Place: $150 CAD + 1 free Zest Pass
🥈 2nd Place: $50 CAD + 1 free Zest Pass
🥈 2nd Place: $50 CAD + 1 free Zest Pass
🥈 2nd Place: $50 CAD + 1 free Zest Pass
🥉 3rd Place: 1 free Zest Pass
🥉 3rd Place: 1 free Zest Pass
🥉 3rd Place: 1 free Zest Pass
5. General Terms
5. General Terms
5. General Terms
No purchase is necessary to enter.
No purchase is necessary to enter.
No purchase is necessary to enter.
There is no limit to the number of people you may refer.
There is no limit to the number of people you may refer.
There is no limit to the number of people you may refer.
All cash prizes are in Canadian dollars (CAD).
All cash prizes are in Canadian dollars (CAD).
All cash prizes are in Canadian dollars (CAD).
We reserve the right to disqualify referrals that appear fraudulent, duplicate, or suspicious.
We reserve the right to disqualify referrals that appear fraudulent, duplicate, or suspicious.
We reserve the right to disqualify referrals that appear fraudulent, duplicate, or suspicious.
6. Contact Us
6. Contact Us
6. Contact Us
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